Actionable

Microsoft Unveils AI Tool to Transform Customer Feedback into Actionable Insights

by
Microsoft Unveils AI Tool to Transform Customer Feedback into Actionable Insights

In today’s fast-paced business environment, staying relevant to customer needs is critical, especially for small scale businesses. Microsoft recently announced a new tool, CX, a CX product feedback observation designed to help product teams apply customer feedback. This innovation only promises to simplify the feedback process and turn it into actionable insights at the same … Read more

Why You Need Meaningful and Actionable Metrics for Your Small Business

by
Strategic team meeting at a bright office space discussing growth metrics

Key Takeaways Distinguish between metrics: Understand the difference between measures that can make special decisions to increase the difference and performance between meaningful dimensions that are adapted to business purposes. Note the main indicators: Prioritize the relevant indicators such as customer acquisition prices, sales growth and conversion rates to measure the health and performance of … Read more