6 Ways to Improve Customer Support as a SaaS Company

6 Ways to Improve Customer Support as a SaaS Company

The views expressed by the entrepreneurial contributors are their own. Key Takeaways Easily accessible, answer common questions and document areas with room for improvement. Hire the right reps with a technical understanding of your products, a one-size-fits-all approach for different platforms, and no false promises. As a builder of SaaS platforms, I have a few … Read more

I Thought My Team Was Resisting Change — Turns Out It Was a Signal That Would Save My Company From Failure

I Thought My Team Was Resisting Change — Turns Out It Was a Signal That Would Save My Company From Failure

The opinions of the entrepreneur are expressed. Key Takeaways Most resistance is not in power – is a signal that the risk is not fully translated. The right question can turn on your most valuable understanding. CFO closed the laptop. “It’s crazy.” “Netuite migration has been three weeks for three weeks and my team enters … Read more

7 Essential Types of Staff Training Every Company Needs

Manager Training Housekeeping in Hotel Room

Every company needs to implement vital staff training types to maintain a productive and compliant workforce. Orientation and onboarding training help new hires acclimate to the company culture, whereas compliance training guarantees legal adherence. Technical training develops necessary skills, and soft skills training improves interpersonal relationships. Diversity training nurtures an inclusive environment, and safety training … Read more

Julia Stewart: Snubbed for Promotion, Later Acquired Company

Julia Stewart: Snubbed for Promotion, Later Acquired Company

The serial entrepreneur and long-time restaurant team President Julia Stewart, 70, this week is a viral to make the “one of the best moves” when it comes to business words this week. After seven years in Taco Bell, Julia Stewart joined President Julia Stewart in 1998. Despite the CEO and earnings in three years, it … Read more

7 Essential Features of an Effective Company Training Program

Pondered black intern man employee look at laptop screen typing text or browsing web for education.

When you think about an effective company training program, consider the seven vital features that can greatly influence its success. These elements include aligning training with business goals, evaluating learning needs, and utilizing engaging content, among others. Each feature plays a critical role in ensuring that employees not just learn but furthermore apply their knowledge … Read more

The Simple Change Rescued My Company From Collapse

The Simple Change Rescued My Company From Collapse

The opinions of the entrepreneur are expressed. The day we calculated, we have 40 days from bankruptcy. It was 2014 and the Special Program Development Company operated over seven years. We had talented developers, given a quality code and our customers are generally happy with our technical work. Again, what I will call the “garage … Read more

What Is Low Code Business Process Automation and How Can It Benefit Your Company?

Automation technician woman engineer in manufacturing Industry.

Low Code Business Process Automation (BPA) allows your organization to streamline repetitive tasks with minimal coding skills required. By utilizing visual development tools, your team can quickly create applications that improve efficiency and responsiveness. This approach not just reduces development costs considerably but also promotes collaboration among departments. Comprehending how Low Code BPA can transform … Read more

This company figured out how to reuse glass wine bottles, and it’s reshaping the Oregon wine industry

This company figured out how to reuse glass wine bottles, and it’s reshaping the Oregon wine industry

Pinot Noir Noir, Pinot Noir Noir from Willamette Valley Gardens, has notes of sweets cherries, cinnamon and sweet tobacco. However, its identifying feature can be its container: a glass bottle designed specifically for reuse. The 3-year-old Oregon Startup Revino-first company is as strong as the first company to launch a reusable glass wine window, Pinot … Read more

Grief Forced Me to Step Away From My Company. These 5 Systems Made It Possible.

Grief Forced Me to Step Away From My Company. These 5 Systems Made It Possible.

The opinions of the entrepreneur are expressed. While carrying out a job, it usually means planning weeks (or months). You hope that the coverage is great pains to sort the preparatory customers, set social media posts and do not have something unexpected when you are away. But life doesn’t always give you a title. Recently, … Read more