expect

Customers Expect You to Be Friendly Because You’re a Small Business

by
Female customer service representative in headset is consulting clients online. Call center concept.

Key Takeaways Understanding Customer Expectations: Small businesses must prioritize customer expectations as direct buyer decisions and general satisfaction. Basic factors affecting expectations: Notice to stay with market trends to make high quality products, timely service, individual interaction, consistent communication, consistent communication and customer expectations effectively. Effective strategies for alignment: Regularly assess customer needs, invest in … Read more

Business Owners Expect Growth but Brace for Tariff Impact

by
Business Owners Expect Growth but Brace for Tariff Impact

Despite the growing concerns on the tariffs, we expected the majority of business owners to grow in the second half of the US economy in the second half of 2025. The survey conducted by the police for the New Jersey Basic Financial Institution, 1000 US companies with more than $ 1 million from annual income, … Read more

8 signs you’re developing real self-respect (and it’s not what people expect)

by
8 signs you’re developing real self-respect (and it’s not what people expect)

If someone complimentes you and you really accept it, you grow. If you keep a border hit and hold it tightly, you are developing. It is the essence of self-esteem. The point is that it is not always clear that. Human nature is such a complicated tapestry that understands and recognizes our value more than … Read more