Why kindness is the key to high performance at work

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Graham Allcott wrote six books including global bestsellerHow to be productivity Ninja. He is the founder of productive thinking and prominent international business leaders are a private trainer.

What is the great idea?

Here, kindness, empathy and psychological security are not just fluffy, hippie ideas. Are the main drivers of prominent performance. Kindness is an experience that requires power, skill and deliberate. With this, each team can create plenty of well-being, innovation and growth.

Below, Graham shares five main concepts from the new book,No: The power of calmness in the workplace. Listen to the sound version read by Graham himself in the application of the next great idea.

1. Kindness and empathy creates confidence and psychological safety.

High-running teams are being built on confidence and psychological security. Kindness is one of the fastest ways to build this highly played environment.

Trust allows people to take risks, accept mistakes and remove other forms of micromannation and other efforts. In a team, a sense of psychological security, which can take interpersonal risks, causes high performance. When a team is psychologically safe, people see an alarm alert if they see a problem and share the renewal. They say harsh truths, but also more open for feedback for improvement. They feel a larger scenery, hear and feel part.

All research is psychologically safe, as more successful in people based on people. Psychological safety causes greater productivity, engagement, retention, well-being, creativity, innovation and happiness. Kindness and empathy are not only morally beautiful. Because of the importance of the case, strategic advantages for the establishment of psychological security culture because the case is important.

2.Stylishandaffectionatenot the same.

Kindness often gets a bad press or people can tell you that there is no place for good in work. Kindness is often considered weak or the quality of a resentment. But it is confused because they are kind to people enjoy.

StylishOften a slightly weak cultures, often responsible for the protection of peace, but to tell the truth or to call a bad behavior. On the other hand,affectionateCultures focus on truth and graces. It’s about saying what they want to hear beautiful people. The kind of species is to say whatneedto hear.

Imagine you are in a meeting and gave a party to a colleague. Didn’t go well. At the end of the meeting, the opinion of our colleague asks. We encounter a choice at the moment. Beautiful choice is our white liar to protect peace:It was good; well you did. We are afraid of the truth to keep the peace.

“No, it is to tell people whatneedto hear. “

The next route would be invested in 20 minutes next day. We can offer a difficult and uncomfortable truth but from a place of love. The result is that they can learn and develop. At that moment you need a real power to choose a pleasant. This is inconvenient (time required) is courageous (because you should put your relationship with this person in your risk) and skilled (because it gracefully conveys the truth with grace). But whenever everyone is working, no one is afraid of the opinion, people grow, and the performance of the team and the workplace continuously improve. Being very nice can be a weakness, but it is quite badass to be kind.

3. To complicate the business baddie narrative.

Manages kindness performance. It can also reduce stress levels and improves physical well-being. And it’s free. So why not have any more kindness? What is us holding us up?

If you look at work portrips in the theater, art literature and the media, it is a business archetype if you will find it everywhere. Back to Shylock and Ebenezer Scrooge, throughShark tankandWall Street builtWe taught people to be successful. After reading the biography of Steve Jobs, they set up the next German if they were shouting in the staff of many founders.

I think the idea of ​​the dog’s success in the book. Most successful leaders are statistically approved. However, reasonable people do a good job, are kind and diligently produce less interesting stories than a bad genius along the way. From Warren Buffett to Jacinda to Ardern, Brian Chesky has remarkable leaders to the friendly managers and leaders in Airbnb, to the leaders, heating and kindness.

The business narrative narrative connects us to a scarcity mindset, whereas his kindness turns our brains into abundance. Saying that there is not enough time or not enough or not enough, we need to go away from your talking. We have to replace self-speaking with an abundance conversation:I am enough. Is enough.When we pass the world from this lens, kindness is easier.

4. Kindness is a verb.

Many things we see online about kindness# of kindHashtag, social media memions, virtue signal – are people who accept kindness as part of their identities. There is nothing like a kind person or a pleasant person. There are mere kinds of affectionate or unusual actions. We all have the power to be kind or unpleasant.

Kindness is not something you are, it’s something you do. You are as unusual as your recent affectionate behavior or the last of your last. When I see a verb, we know the importance of seeing well as a good experience, not a noun.

“There are no gifts to have only thought.”

His day is the idea of ​​doing and kindness happens with this ideain factto make someone’s day. There are no gifts for thinking only. This is the action that is considered. If we see the kindness as an experience, we see the so much when it happens. This is a small moment when you find an opportunity to be kind. You’re on a train and you need more than someone’s seat or you have a small window to tell you something about a colleague. Move at that moment and make their day. In a few seconds, it is very long and moving the diary and went to the moment. It is kind to learn this gap more than being behind our own resistance.

Helps slow down to make a difference of more opportunities. The biggest source of random pessimism is busy. When we reduce the density and increase the existence, we increase the empathy and build stronger relations with those around us.

5. The kindness begins with you, but it doesn’t end with you.

I created the principle of 8 happiness at work. This is the first oneGoodness begins with you. When I think about kindness, our first thought is foreign: Who needs our help? How can we be kind with a stranger? But the truth is that we have to start yourself with kindness. Many of us are string to treat others better than we treat ourselves. We somehow think about self-care as he humiliates. However, it applies self-friendly signals to others who work for mercy and they can follow your example.

It also helps us to remove ourselves from scarcity and abundant thinking. He inspires others for kindness, is a kindness to be kind to yourself, a generosity. The kindness begins with you. The kind people who are kind to themselves make others feel friendly.

But, of course, The kindness doesn’t end with you. In Naples Coffee House, there is a tradition named Caffé SOSPESO. Mostly means “suspended coffee” and this is also a model. There is a jacket in the coffee shop counter and I also say that I want to order a kaffé sospeso barista while ordering my coffee. When doing so, the barista gives me a coffee ticket stopped and put it in the jar. Then, the next time someone comes in and does not have wallets or money, pulls the ticket and requires a free coffee.

The only example of a single, friendly action to create a ripple effect is a beautiful example. I feel good and feel good at the high level, where they work, and then witnessing anything to do anything. There are many studies talking about how many Ripple effects can come from the act of kindness.

The owner of the entire coffee shop really found a jar and wrote Caffé SOSPESO That’s it! They almost created a boat with kindness and made it kind of being kind. That is cheerfulness. The idea we can create ships to be kind to other people. We can make it easier for us to be kind in our work.

For someone, a Thanks card, as a team meeting for someone, takes a team meeting for a team and want to say something to them to them, we can create ships for all of us. Think about your own business: What is the equivalent of that bank in a coffee shop? How can youyouBe a ship for kindness and make everyone else’s kind of everyone around you?

This article first appeared in the next major Idea club magazine and was re-printed with permission.

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